Things said to a Travel Agent #2

Magic kingdom Castle

By Frances

By popular demand, here is a second installment of Things Said to a Travel Agent. As a travel professional, I pride myself on knowing details about a destination and lot of ins & out. These are some more comments or questions that have taken me off guard in my years in the travel business. You can imagine my responses. Please enjoy with a great sense of humor. EPCOT Flowers

~ I would like to stay at a clothing optional resort at Walt Disney World. (I did giggle a little when asked this)

~ Client:  I would like my 9 year old to have charging capabilities on his Magic Band. I would like for him to be able to purchase things when I’m not with him and to able to use the dining plan. Me: {knowing it’s a single dad and only his son on this trip} Oh! Will another family be joining you? Client: No, I will find a good spot to sit and let him do all of the rides by himself. I would prefer to read my book and people watch than to ride rides.

~ I can’t afford to pay off my trip. My kids are super excited. Can you pay the balance and I can pay you back with my tax returns?

~ Client: Could you please tell me some of the best places to hide and smoke at the parks? Me: You don’t have to hide, there are designated smoking areas at each resort and at all of the theme parks. Client: They let you smoke pot at Disney?

Seven Seas Lagoon

Seven Seas Lagoon

~ I would like the garden view room at the Contemporary please. I will then find something wrong during my stay and raise hell. They will upgrade me then to an atrium room and I won’t have to pay for it.

~ Client: How many bottles of water can I take into the parks? Me: I don’t believe there is a limit on how many bottles you can take as long as you can comfortably carry them. Client: So you don’t think 6 – 24 ounce bottles is too many? Me: For the 4 of you, I think that would be fine but you can get free refills of water at any restaurant. Client: Oh, they won’t be filled with water. I’m filling them with vodka.

~ {A woman} I will go into the men’s restroom with my 5 year old son. I don’t want him to feel uncomfortable going into one with out me?  Me: The men’s restroom?  Client: Yes Ma’am!

~ I know Stormalong Bay at the Beach Club is only for their resort guests but can you tell me how to sneak in there?

~ Can you please tell me how to cheat the magic bands? I want my friends staying at the Hilton to use our passes too.

 

Magical Vacations by Me LogoThank you for following Mouze Kateerz

If you would like complimentary travel planning services, Magical Vacations by Me offers it for their clients.

http://www.magicalvacationsbyme.com   info@magicalvacationsbyme.com   404-414-6198

The Disney Magic Cancels First Sailing & Pictures

magicDCLMagic0426

The Disney Magic has been going through an extensive refurbishment on a very tight schedule in dry dock for the last 5 weeks. The weather has not been great in Spain and has caused Disney to cancel the first October sailing. It is still on schedule for the October 25, 2013 sailing.

magicMickeyMouseClub0426

Guests on the canceled sailing will receive a full refund as well as reimbursement of airline change fees.  Plus passengers also are being offered a complimentary sailing on the Disney Magic between now and May, 2014. If passengers would rather sail on another Disney ship, the will receive a 35% discount on any future Disney cruise in the Bahamas or Caribbean, taken within two years and excluding holiday sail dates, in lieu of the free Disney Magic sailing.

USA Today has great videos of the refurbishment for you to enjoy.

CLICK HERE FOR USA ARTICLE & VIDEO

Thank you for following Mouze Kateerz. We value your feedback.

Magical Vacations by Me Logo

If you are looking to book a magical vacation, please contact Magical Vacations by Me at 404-414-6198 or info@magicalvacationsbyme.com

magicSensesSpaSalon0426

Remodeled Spa Area

magicPixieHollow0426

New Pixie Hollow

magicOceaneerLab0426

Oceaneers Lab on the Magic

magicItsASmallWorldNursery0426

The Disney Magic It’s a small world nursery.

magicCabanas0426

Reimagined Cabanas on the Magic

magicMarvel_Avengers_Academy0426

Marvel is a welcomed addition on the Disney Magic in the Oceaneers Lab.

magicAtrium0426

The atrium. We can say a collective AAAHHHHHHH.

magicAndysRoom0426

Two story slink slide in the Oceaneers Club.

magicAquaLab0426

AquaLab on the Disney Magic!

Enhanced by Zemanta

Disney Visa Promo has been released + $500 Disney Gift Card entry

Disney's All-Star Movies Resort

Disney Visa customers can get in on a special promo before a new promo is released to the general public. If you book with Magical Vacations by Me you will also be entered into a special $500 Disney Gift Card giveaway that is special for their clients.

Here are the details:

Stay/Play/Dine – Discounted rate when you purchase room, tickets and dining plan in your package.

Adult tickets and dining prices are the same as kids 3-9.

Travel dates January 5, 2014 – March 5, 2014Snow white parade evil queen villian

Excludes: ALL of Art of Animation Resort, Campsites, Villas at Grand Floridian and 3-bedroom Villas

MUST BOOK: Minimum 3 night stay, Minimum 2 Day ticket.

Room Only Discount -

Travel dates January 5, 2014 -April 12, 2014

The week of March 6 – March 13 (discount is 5% less than what is listed below)

All Star Sports, All Star Music, Pop Century – 20%

Art of Animation Family Suites – 15% (Little Mermaid Rooms excluded)

All Star Movies – 5%

Coronado Springs, Caribbean Beach Resort, Port Orleans Riverside, Cabins – 25%

Port Orleans French Quarter, Junior Suites at Coronado Springs – 5%

Bay Lake Tower PoolWilderness Lodge (Standard and Woods View), Animal Kingdom Lodge (Standard and Pool View), Beach/Yacht Club, Boardwalk Inn, Polynesian, Grand Floridian Resort & Spa, Contemporary – 35%

Wilderness Lodge (Club Level and Courtyard View), Animal Kingdom Lodge (Club and Savanna View) – 25%

Saratoga Springs, Old Key West, Boardwalk Villas, Beach/Yacht Club Villas – 35%

Bay Lake Tower – 5%

Deluxe Suites – 5%

Excludes – Campsites and Villas at Grand Floridian Resort & Spa

Thank you for following Mouze Kateerz. We value your feedback.

Magical Vacations by Me LogoIf you are looking to book a magical vacation, please contact Magical Vacations by Me at 404-414-6198 or info@magicalvacationsbyme.com

Enhanced by Zemanta

Unofficial Changes to the Guest Assistance Card

sky over castle

Here is some unofficial information about the new Disability Access Service Card (DAS) that will replace the current Guest Assistance Card (GAC) on October 9, 2013.

My son is autistic so the GAC has been a huge part of our trips to Disney. No one will deny that changes needed to be made to the old beourguestrosewindowsystem. The abuse was crazy. I think that the new Disability Access Service Card (DAS) is a great start and knowing Disney, it will be tweaked as they see fit in the future.  This is a change that has not been taken lightly by Disney and it has been awhile in the making.

The new Disability Access Service Card (DAS) will start on October 9th.

Disney worked closely with AustimSpeaks, park leaders from both coasts, and other disability advocacy groups. It will be used the same at The Disneyland Resort and The Walt Disney World Resort. Its sole purpose is to create a consistent similar experience for all guests from the average guest to one with an extreme disability.

DAS Card Description

  • A photo of DAS cardholder will be on the front along with name, date, location issued, and # of guests in the party.
  • The guest or guardian must also sign a terms and conditions on the DAS card that says they understand how it works, that they won’t abuse it, use it for commercial gain, or give it to someone else. If they breach this contract, it can be revoked and they can be asked to leave the park immediately.
  • The DAS cards can only be issued for up to a 7 day period or until the return time slots are filled up, including for pass holders.
  • On the back of the cards are lots of return time slots. No more different stamps.
  • The card will be paper and slightly larger than the existing GAC card.
  • Make-a-Wish and Give Kids the World guests will not use DAS. They will have a separate lanyard issues prior to their visit that will allow expedited waits. Nothing changes for these folks on how they access the attractions, only what they will use.
  • Guests with a stroller being used a wheelchair sticker will not need a DAS unless they have other needs that warrant it. Attraction based procedures will used to accommodate these guests.
  • Guests needing Front Row Seating will not need a DAS. Attraction based procedures and accommodation will be used.
  • Guests who only have mobility issues will not need DAS. Attraction based procedures and accommodation will be used.
  • The card also has a QR code making it easy for Guest Relations to reprint new ones with the information ready to go if needed.
  • It is still limited to only 6 guests per card including the one it’s issued for.

Space Mountain photo, space mountain ride, The Disney MomsProcedures

After getting a DAS card, guests will approach the attraction they wish to visit. Each attraction will have a cast member at the entrance to assist you. (Not a kiosk as first reported)

  • If the wait is less than 10 minutes, they are admitted through an alternate entrance or Fastpass queue.
  • If the wait is more than 10 minutes, they are issued a return time on their DAS card. The return times will be based on the current posted wait time minus 10 minutes.
  • Only 1 (one) active return time can be written on a DAS card placing you in a virtual standby queue. Just like a regular guest in a standby queue, you can’t be in multiple lines at once. You are free to go stand in line for another attraction, go shopping or eat.
  • The DAS card holder (photo and name) does not need to be present to receive a return time which allows families with children with autism a chance to stay clear of the attraction while a member gets the return time to avoid potential meltdowns by not getting to ride right away.
  • Once the return time has arrived, you will arrive to the attractions alternate entrance or Fastpass line to redeem.
  • Once a return time has been redeemed it is crossed off and no longer active allowing you get a new return time.
  • Crossing off a return time also voids or cancels it to the equivalent of getting out of line.
  • Fastpass & Fastpass+ are not tied to this program and can be used in conjunction. So you can technically be standing in two lines at once.

Here is a difference between a DAS & a Fastpassanimal dog

DAS Return Times have the same policy as a Fastpass when it comes to early arrivals, but they do not expire at a certain time of that day allowing those with special needs to not be restricted to returning back by a specific time if it doesn’t work for them. The catch however is that it will still remain active and additional return times can’t be gotten until it is used.

  • The DAS card holder (photo and name) must be present and experiencing the attraction in order to use the return time. If the person isn’t present or choose to sit out and let their family ride, they will be turned away and potentially have their card revoked. After all, the card is designed to assist the card holder and a few other companions or family members, but it is not designed to solely assist the family or companions when the card holder chooses not to or can’t ride.
  • If an attraction is broken, they can’t give you a return time. If you return and it’s broken, they will accommodate you by giving you a Fastpass to come back later and clearing your DAS return time to allow you to get another.
  • If all your return slots get filled, you have to return to Guest Relations for a new one. This would likely only fill up for someone that is staying on property for all 7 days.

Additional Procedures

  • Attractions that are not fully accessible through the standby queue may also have return cards. These are only for guests with wheelchairs, scooters, & strollers acting as wheelchairs who do not have a DAS card. Space Mountain is an example of a place that already does this, but additional attractions will soon be getting a similar procedure. The return times for these are just like DAS, but because they are attraction specific cards verses a global DAS card, you are able to grab multiple at once if you visit attractions that require it. Not all attractions will have this.

Thank you for following Mouze Kateerz. We value your feedback.

Magical Vacations by Me LogoIf you are looking to book a magical vacation, please contact Magical Vacations by Me at 404-414-6198 or mickeyinfo@magicalvacationsbyme.com

Enhanced by Zemanta

$500 Disney Gift Card Giveaway and current Fall Promotions for WDW

Magic Kingdom Be Our Guest Beast Castle

Magical Vacations by Me is becoming one of the top go to travel agencies to plan your magical vacation. They have a team of Disney specialists ready to serve you. They are offering a chance to win special give away of a $500 Disney Gift Card just by becoming one of their clients. So you could get Free Dining & a $500 Disney Gift Card.

Here’s how …

Book your New Disney 4 night or longer vacation package with a Magical Vacations by Me Disney specialist and travel before December 31, 2014 . You will be automatically entered into a drawing for a $500 Disney Gift Card.  (See below for official rules.) PLUS you will Mickey Gift Cardreceive the best promotion available for you. If you book a vacation package before a promotion is out, then we will automatically update your confirmation when the new promotion is released and send you an updated confirmation.

Here are the current Fall Promotions!

Disney’s Free Dining official dates:

•September 29 to October 2, 2013
•October 18 to November 2, 2013
•November 11 to November 23, 2013
•December 12 to December 22, 2013

Excluded
•Campsites
•3-Bedroom Villas
•Disney’s Art of Animation Resort
•Disney’s All-Star Movies Resort
•Disney’s Port Orleans Resort – French Quarter
•The Villas at Disney’s Grand Floridian Resort & Spa

You must book by Sept 15th!

Minimum vacation package is required. Pricing and availability is limited and subject to change without notice.

Bay Lake Tower bedding, Bay Lake Tower bedroom, Bay Lake Tower sheets, buy Disney sheets, Disney sheets, Disney World Bedrooms, how to decorate DisneyFall Room only Discount

Save up to 30% on stays at select Disney Resort hotels, valid for stays most nights:

  • September 29 through November 9, 2013—book by September 15, 2013
  • November 10 through November 22, 2013* and November 30 through December 23, 2013—book by November 3, 2013
Resort Category Savings
Select Disney Deluxe Villa Resort Hotels
   30%
Select Disney Deluxe Resort Hotels
   30%
Select Disney Moderate Resort Hotels
   20%
Select Disney Value Resort Hotels
   15%
The number of rooms allocated for all offers are very limited. The savings is based on the non-discounted price of the same room. Length of stay requirements may apply.
Offer valid at Disney’s Art of Animation Resort – Family Suites for stays the following nights: September 29 to October 5, 2013, October 20 to November 2, 2013, November 10 to November 22, 2013 and December 15 to December 23, 2013.
Contact Magical Vacations by Me for more info: mickeyinfo@magicalvacationsbyme.com or 404-414-6198
Thank you for following Mouze Kateerz. We value your feedback.

Magical Vacations by Me LogoIf you are looking to book a magical vacation, please contact Magical Vacations by Me at 404-414-6198 or mickeyinfo@magicalvacationsbyme.com

$500 Gift Card Giveaway
Official Rules:
To Enter:
You must book a new 4 night or longer * Disney vacation package with Magical Vacations by Me  August 1, 2013 (12:01am EST) – December 31, 2013 (11:59pm EST). You must begin your travel no later than December 31, 2014. You will receive one entry per vacation package booked. Additional entries can be received by attending Magical Vacation by Me events, referring clients that also book a 4 night or longer Disney Vacation Package and at the discretion of Magical Vacation by Me management.SELECTION OF WINNER AND ELIGIBILITY: All entries will be combined.  Winner will be selected in a random drawing by the staff of Magical Vacations by Me from all correct eligible entries on January 2, 2014 and will be notified by phone and/or mail and/or at the email address provided by winner.  By entering the Sweepstakes, entrants agree to waive any right to claim any ambiguity or error in these Official Rules, or the Sweepstakes itself, and agree to be bound by these Official Rules and by all decisions of the judges and/or Sponsor, whose decisions are binding and final.

1 (one) prize will be awarded in the form of a $500 Disney Gift Card. The Gift Card will be delivered with final vacation documents or by January 31, 2014 whichever is later. If the winner should decide to no longer use Magical Vacations by Me, their winning entry will become void and another Magical Vacations By Me client will be chosen at that time.

DISCLAIMER: Winner assumes all liability for any injury or damages caused or claimed to be caused by his or her participation in the sweepstakes and/or the acceptance and/or use of any prize, and release Magical Vacations by Me,LLC their respective officers, directors, and employees, from any such liability.  Sponsor(s) and its respective officers, directors, employees, subsidiaries and affiliates assume(s) no responsibility for any injury or damage to participants or to any other person’s computer relating to or resulting from entering or downloading materials or software in connection with this sweepstakes. Sponsor is not responsible for telecommunications, network, electronic, technical or computer failures of any kind, for inaccurate transcription of entry information, errors in any promotional or marketing materials, errors in these rules, for any human or electronic error, or for entries that are stolen, misdirected, garbled, delayed by computer transmissions, lost, late, damaged, or postage due. Entry constitutes permission (except where prohibited by law) to use winner’s name, city, state, likeness and/or voice for purposes of advertising, promotion and publicity without additional compensation. Entrants using electronic entry must be the registered subscriber of the email account from which the entry is made.  Entries will be declared made by the authorized account holder of the e-mail address submitted at time of entry.

ADDITIONAL RULES: Odds of winning depend upon the number of eligible entries received (estimated at 1:1,000). This sweepstakes is sponsored by Magical Vacations by Me, LLC. Failure to comply with these rules may result in disqualification from this promotion. Sponsor reserves the right to withdraw the transmission of this sweepstakes or permanently disqualify from any promotion any person it believes has intentionally violated these rules.

WINNER ANNOUNCEMENT: Winner will be announced at (location) on January 2, 2014 12:00 pm est.   For the name of the winner, send a self-addressed stamped envelope by 1/2/2014 to Magical Vacations by Me: 3620 Westminster Way, Marietta, GA 30066

* A Disney Vacation Package is a 4 night or longer stay at the Walt Disney World Resort in Florida or the Disneyland resort in California including parks tickets and room booked through the Walt Disney Travel Company by Magical Vacations by Me. It also includes any 4 night or longer cruise on the Disney Cruise Line or any Adventures by Disney vacation.

Enhanced by Zemanta

Traveling EPCOT through Pictures

Here is are some special pictures of EPCOT for your Wednesday! Please Enjoy!

epcot world showcase

EPCOT Flowers

Epcotflowerpeterpan

Epcot Mission Space

Thank you for following Mouze Kateerz. We value your feedback.

Magical Vacations by Me LogoIf you are looking to book a magical vacation, please contact Magical Vacations by Me at 404-414-6198 or mickeyinfo@magicalvacationsbyme.com


Ideas on how to spend the $100 Disney Gift Card!

Disney Gift Card

Mouze Kateerz has teamed up with new bloggers so you can have a chance to win a $100 Disney Gift Card! Here are what some fans of our would do with the Gift Card!

David Tiffany Zinger: I’d buy an authentic Walt Disney World Ariel dress for my daughter (age4) so she wouldn’t have to use her old Disney Store one

Samantha Wyatt: Going to WDW in less than 4 weeks!

Heather Corson Moffo: Put it towards park tickets!

Debbie Beadenkopf Austin:  Have the BEST DISNEY Christmas ever…….

Stephanie Ridgdill Matthews:  Within the past month, both of our vehicles have needed repairs, so a Disney gift card would be extremely helpful for our vacation next month!!

Ben Park:  eat it

Click Here for your chance to enter!

Thank you for following Mouze Kateerz. We value your feedback.

Magical Vacations by Me LogoIf you are looking to book a magical vacation, please contact Magical Vacations by Me at 404-414-6198 or mickeyinfo@magicalvacationsbyme.com

You can be entered to win a $500 Disney Gift Card by booking with Magical Vacations by Me. Contact them and ask them how.

 

 

Enhanced by Zemanta

Would you love a $100 Disney Gift Card?

Disney Gift card beach

Mouze Kateerz has teamed up with several blogs to do a special giveaway of a $100 Disney Gift Card. It’s very simple to enter! All you have to do is CLICK HERE to go to the Rafflecopter page and Like our pages and follow us! The giveaway will run from Today – Sunday, August 18th!

We really hope a Mouze Kateerz or Magical Vacations by Me fan wins!

Enhanced by Zemanta

Abusing the Guest Assistance Card

Disney Guest Assistance Card, how to get a Disney Guest Assistance Card, what is a Disney Guest Assistance card

By Frances

There have been several news stories lately about Disney guests abusing the Guest Assistance Card. Just in case you haven’t heard  ….The today show on NBC did an investigative report on two people that you pay to to get you to the front of the lines using the “GAC”.

Here is the link to the full news storyMagic Kingdom, Cinderella Castle, Tomorrowland Disney

The guest assistance card is given to guests that need additional assistance for medical needs. It’s used to alert cast members that you may need a special entry or accommodations. Some  special needs that you will allow you to receive  a GAC for is: Autism, Cerebral Palsy, foot, knee or back problems, heat and sun problems, claustrophobia and crowd phobias. There could also be others but you would need to contact someone at Guest Relations to find out specifics. This card is also given at the sole discretion of the Disney Cast Members.  This card shouldn’t be abused by able bodies.

The two people in the report used their disability to profit from the GAC. One was paid $200 per day and the other $50 per hour to get you to the front of the line with little to no wait.

Jonand buzzHere is Disney’s statement:

“We find it deplorable that people would hire the disabled to abuse accommodations that were designed to permit our guests with disabilities to enjoy their time in the parks. We have initiated a review of this abuse and will take appropriate steps to deter this type of unacceptable activity.”

I have a special needs child and the GAC has allowed us to enjoy our vacation by limiting our time standing in lines. We do stand in lines when they are up to 20 minutes long. Longer than that, my son will go on sensory overload and we will end up exiting the line to save the people around us from his moment.

Some rumored ways Disney will change the policy:

~ Requiring a handicap car plaque to be shown

~ Requiring a note from your doctor stating that you need the GAC without interfering with HIPPA regulations.

~ Limiting the pass to be used by the one that needs assistance + 1 guest (It’s currently for the one that needs assistance + 5 guests)

~ Limiting the pass to be used by the one that needs assistance + 3 guests

fastpass plus sensorsHere are my personal thoughts:

~ I willingly tell them that my son is Autistic and I will show them whatever they require. They don’t have to give the GAC out. They are doing it as a service to their guests and I greatly appreciate it.

~ Keep my license number on file. They will be able to track how often I request it. If I request a new one every 14 days, then I might need to be investigated. We have annual passes so we are there often.

~ Have each member of the party at Guest Relations when the GAC is issued and not just the one that needs it. This will keep guests from requesting it for 6 people when they really only need it for 3.

~ Instead of being able to go through the fast pass line immediately upon arriving. If the wait is 90 minutes for the ride, then have the guest come back in 90 minutes.

~ I don’t mind that my son can’t go to the front of the line for character meetings. I schedule character meals and plan ahead to meet the characters that he will want to meet.

When the Mickey Bands are put into full force, this will help the abuse. I will absolutely use the Mickey Band scheduling vs the GAC.

Thank you for following Mouze Kateerz. We value your feedback.

Magical Vacations by Me LogoIf you are looking to book a magical vacation, please contact Magical Vacations by Me at 404-414-6198 or mickeyinfo@magicalvacationsbyme.com

Enhanced by Zemanta

Candlelight Processional Narrators Announced

candlelight-processional-00-full

photo courtesy of Disney

One of the great things about Disney is how it does holidays. No exception is the Candlelight Processional at EPCOT. The celebrity narrators have been announced for 2013.

  • TBD
    November 29 to December 1, 2013
  • TBD
    December 2 to December 3, 2013
  • Ashley Judd – NEW!
    December 4 to December 5
  • Whoopi Goldberg
    December 6 to December 7, 2013
  • TBD
    December 8 to December 10, 2013
  • Dennis Haysbert – NEW!
    December 11 to December 13, 2013
  • James Denton
    December 14 to December 16, 2013
  • Edward James Olmos
    December 17 to December 19, 2013
  • Trace Adkins
    December 20 to December 22, 2013
  • TBD
    December 23 to December 25, 2013
  • Blair Underwood
    December 26 to December 28, 2013
  • Amy Grant
    December 29 to December 30, 2013

Celebrity narrators, dates and other entertainment are subject to change without notice.

You can wait in a standby line or you can book a Candlelight Dinner Package that will give you priority/reserved seating. Please know that if you are on the Plus Dining or Deluxe Dining Plan, these packages will use two table service/ dining credits.

You must have admission into EPCOT to enjoy this program.

Thank you for following Mouze Kateerz. We value your feedback.

Magical Vacations by Me LogoIf you are looking to book a magical vacation, please contact Magical Vacations by Me at 404-414-6198 or mickeyinfo@magicalvacationsbyme.com

Enhanced by Zemanta
Follow

Get every new post delivered to your Inbox.

Join 8,873 other followers